Privacy Policy
At Dösis Tea, we believe wellness begins with trust. This Privacy Policy explains how Dösis Tea, LLC ("Dösis Tea," "we," "us," or "our") collects, uses, shares, stores, and protects your personal information when you visit www.dosistea.com, purchase our products, create an account, subscribe to our communications, participate in loyalty or rewards programs, engage with us through social media, or otherwise interact with our products, services, and business operations (collectively, the "Services").
Dösis Tea, LLC is a wellness company that formulates, markets, distributes, and sells functional tea products. Dösis Tea distributes its products through direct-to-consumer channels, including www.dosistea.com, as well as through wholesale, retail, distribution, and other business-to-business relationships.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. INFORMATION WE COLLECT
The information we collect depends on how you interact with us.
Information You Provide Directly. We may collect your name, billing and shipping address, email address, telephone number, account login credentials, order and purchase history, subscription preferences, loyalty or rewards program information, customer service communications, product reviews, testimonials, photographs, videos, and other content you voluntarily provide
Payment Information. Payments are processed through secure third-party payment providers, including Shopify and Shop Pay. Dösis Tea does not store complete credit card or debit card numbers on its own systems.
Information Collected Automatically. When you visit our Website, we may automatically collect the IP address, browser type, device information, operating system, geographic location (general), website activity and browsing behavior, referring URLs, marketing campaign information, cookies and similar tracking technologies.
Information from Third Parties, We may receive information from Shopify, payment processors, shipping providers, analytics providers, advertising partners, social media platforms, loyalty or referral program providers, marketing service providers.
2. HOW WE USE YOUR INFORMATION
We may use your information to process and fulfill orders, deliver products and services, create and manage customer accounts, manage subscriptions, administer loyalty and rewards programs, provide customer support, communicate regarding purchases, deliveries, returns, and account activity, send marketing and promotional communications, personalize your experience, improve our products and services, conduct analytics and market research, detect fraud and protect our business, comply with legal obligations or enforce our Terms and Conditions.
3. MARKETING COMMUNICATIONS
Dösis Tea may communicate with you through email, SMS or text messages, telephone calls, social media platforms, or other electronic communication channels.
You may opt out of marketing communications at any time by following the unsubscribe instructions included in communications or by contacting us directly.
Even if you opt out of marketing communications, we may still send transactional communications related to purchases, subscriptions, customer service, or account administration.
4. COOKIES AND TRACKING TECHNOLOGIES
We use cookies, pixels, web beacons, and similar technologies to operate and improve our Services. These technologies help us to remember your preferences, analyze website traffic, measure advertising effectiveness, personalize content and marketing, and improve website performance.
We may use technologies provided by Shopify, Google Analytics, Meta (Facebook and Instagram), TikTok, Klaviyo, or other analytics and advertising providers.
You may manage certain cookie preferences through your browser settings. Additional information may be provided in our Cookie Policy.
5. TARGETED ADVERTISING
We may use information collected through our Website and Services to provide personalized advertising and marketing, and this may include remarketing campaigns, custom audiences, lookalike audiences, interest-based advertising, advertising performance measurement.
Advertising may be delivered through platforms such as Meta, Google, TikTok, Pinterest, and other advertising partners.
6. REVIEWS, TESTIMONIALS, AND USER-GENERATED CONTENT
You may choose to submit reviews, testimonials, photographs, videos, comments, social media content, or other materials to Dösis Tea.
By voluntarily submitting such content, you grant Dösis Tea a worldwide, royalty-free, non-exclusive, transferable license to use, reproduce, publish, display, distribute, modify, and promote such content for marketing, advertising, business, and promotional purposes.
Where appropriate, we may request permission before reposting content from social media platforms.
7. LOYALTY, REWARDS, AND REFERRAL PROGRAMS
Dösis Tea may offer loyalty programs, rewards programs, referral programs, memberships, promotional credits, or similar initiatives.
Participation in these programs may require the collection and processing of personal information, including purchase history, account activity, and program engagement.
Dösis Tea reserves the right to modify, suspend, or discontinue any such program at any time.
8. HOW WE SHARE INFORMATION
We do not sell your personal information for monetary compensation. We may share information with Shopify and related ecommerce service providers, payment processors, shipping and fulfillment providers, customer service providers, marketing and advertising partners, analytics providers, technology vendors, professional advisors, government authorities when required by law, and/or potential buyers or investors in connection with a merger, acquisition, financing, restructuring, or sale of assets.
These parties may only use information for the purposes for which it was provided and in accordance with applicable law.
9. INTERNATIONAL DATA TRANSFERS
Dösis Tea is headquartered in the United States.
Your information may be transferred to, processed, or stored in the United States and other jurisdictions where our service providers operate.
Where required by applicable law, we implement appropriate safeguards for international data transfers, including contractual protections and other recognized transfer mechanisms.
10. DATA RETENTION
We retain personal information only for as long as reasonably necessary to provide services, complete transactions, manage accounts, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records
Retention periods may vary depending on the type of information involved.
11. SECURITY
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no transmission of information over the internet or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
12. CHILDREN'S PRIVACY
Our Services are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13 years of age. If we become aware that personal information has been collected from a child under 13 without appropriate consent, we will take reasonable steps to delete such information.
Individuals under the age of majority in their jurisdiction should use our Services only with the involvement of a parent or legal guardian.
13. WELLNESS INFORMATION
Dösis Tea products are wellness products.
We do not intentionally collect medical records, diagnoses, treatment information, or other protected health information. Customers should not submit sensitive medical information through our Website or customer service channels.
14. PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information. These rights may include accessing your information, correcting inaccurate information, deleting information, restricting processing, objecting to processing, withdrawing consent, requesting portability of information, opting out of certain advertising activities.
To exercise any available rights, please contact us using the information below.
We may request information necessary to verify your identity before responding to requests.
15. EUROPEAN UNION AND UNITED KINGDOM RIGHTS
If you are located in the European Union, European Economic Area, or United Kingdom, you may have additional rights under applicable data protection laws, including GDPR and UK GDPR.
You may also have the right to lodge a complaint with your local supervisory authority.
16. CALIFORNIA AND OTHER U.S. STATE PRIVACY RIGHTS
Residents of California and certain other U.S. states may have additional privacy rights under applicable state privacy laws. These rights may include the right to know what information we collect, request deletion, request correction, access categories of information disclosed, opt out of certain advertising-related activities.
We will not discriminate against you for exercising applicable privacy rights.
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
When changes are made, we will update the Effective Date at the top of this Privacy Policy.
Continued use of our Services following publication of an updated Privacy Policy constitutes acceptance of the revised version.
18. CONTACT US
Dösis Tea, LLC
4401 NW 87th Avenue, Suite 612
Miami, Florida 33178
United States
Email: hello@dosistea.com
For questions regarding this Privacy Policy or requests relating to your personal information, please contact us using the information above.
Effective Date: June 19, 2026