Shipping policy

Shipping Territory

We ship to all 50 US States, the District of Columbia, Puerto Rico, and internationally to Australia, Brazil, Canada, the European Union, Hong Kong SAR, Israel, Japan, Malaysia, Mexico, New Zealand, Peru, Singapore, South Korea, Turkey, United Arab Emirates, and the United Kingdom. 

Dösis Tea is not responsible or will not be liable for any additional charges collected as a result of any import tax which may be applied on international orders (to be delivered outside of the United States).

Delivery time and Charges per Order

Standard domestic shipping within the US: Most standard domestic ground shipping orders arrive in 3-8 business days. Weekends and holidays are excluded from processing and shipping times. However, remote destinations can take up a few extra business days. Standard shipping fee, for a single product, is about seven dollars and fifty cents (7.50) American dollars.

Expedite domestic shipping within the US: Most expedite domestic ground shipping orders arrive in 2-5 business days. Weekends and holidays are excluded from processing and shipping times. However, remote destinations can take up a few extra business days. Expedite shipping fee, for a single product, is about nine dollars and ninety-five cents (9.95) American dollars. 

Overnight domestic shipping within the US: Most overnight domestic ground shipping orders arrive in 1 business day, at the end of the day. Weekends and holidays are excluded from processing and shipping times. However, remote destinations can take up an extra business day. Overnight shipping fee, for a single product, is about forty-five dollars and fifty cents (45.50) American dollars.

International shipping: Most standard international ground shipping orders arrive in 15-18 business days. Weekends and holidays are excluded from processing and shipping times. However, some destinations can take up a few extra business days. Standard international ground shipping fee, for a single product, is about twelve (12) American dollars. 

Shipping Couriers

We currently ship with DHL, Fedex, UPS, and USPS. We select the most convenient method depending on your order. 

Tracking your order online

Once your order has processed, you can track its status in My Account under Order History by clicking "Track Order". Additionally, you will receive an email (to the email address provided at the time of purchase) with tracking information once your order has been picked up and scanned by the shipping courier.

Stock Availability

Occasionally, we experience short periods of stock being unavailable through our website. If one of the items you would like to order is listed as out of stock, please return to our website and place your order at a later date. 

Liability of Dösis Tea

Please check all your order details carefully before processing your order. Dösis Tea will not take responsibility for any product lost or stolen that is addressed incorrectly due to incorrect information entered on your order form.

Business Days & Holidays 


Packages do not ship from our fulfillment center on the following holidays: 


  • December 29th – January 2nd 

  • Memorial Day 

  • 4th of July 

  • Labor Day 

  • Thanksgiving 

  • Friday after Thanksgiving 

  • Christmas Eve 

  • Christmas Day 


Dösis Tea reserves the right to modify its return, refund and exchange policy at any time, without notice. 

Updated: September 04, 2023